FAQ

Summary

How to enable all fonts?

    I just bought an activation code
    I just bought points

How to enable my account?

    I didn’t receive the verification eMail


If you don’t find an answer to your question, please feel free to contact us.

How to enable all fonts?

In the free use of eMashq, you have only the Ruqaa font. You must have a payed subscription to enable all fonts. If you bought an activation code, please refer to your case below:
I just bought an activation code
You just bought an activation code from our site or from one of our partners. As shown in the delivery eMail, you have to enter that activation code in your eMashq account, in your profile, in the Credits section/tab for an activation code of Points or in the Subscription section/tab for an activation code of a subscription. When you activate a code for a subscription, this subscription becomes active directly. If you activate a code for a package of Points, please refer to the next section.
I just bought Points
Once you have credits/points in your account, you have to convert some points to a subscription as shown in the Subscription section/tab of your profile by clicking on the available subscription according to the amount of your credit. then you will be asked to confirm your choice by entering your account password. For example, if you have 110 points and you convert 10 points in a one day subscription you have from the moment you convert those points 24h of a pro subscription with all pro features of eMashq including all fonts as shown in the comparaison table on the Offers page.

How to enable my account?

We suppose that you created a new account but you did not receive the verification eMail.
I didn’t receive the verification eMail
This eMail is necessary to enable your account. In case you didn’t receive try to find it, may be in your spam box (in that case, please check it as a non spam). If still not found try to register again and check again your email box and spam box. If you can’t register contact us using the eMail you used to register.

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